Shipping Policy

Shipping Policy

Thank you for shopping with Pillovex™. Here's everything you need to know about your delivery.

Processing Time

All orders are processed within 1–2 business days after purchase. You will receive a confirmation email with your tracking number as soon as your order ships.

Delivery Times

🇪🇺 Europe (EU)

Standard delivery within 3–5 business days after dispatch.

🌍 International

Delivery within 10–14 business days after dispatch. Customs clearance may cause additional delays depending on your country.

Shipping Costs

Free shipping on all orders worldwide – no minimum order required.

Order Tracking

Once your order ships, you'll receive a tracking link via email to follow your package every step of the way.

Customs & Import Duties

For deliveries outside the EU, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order hasn't arrived within the expected timeframe, contact us at support@pillovex.com and we'll investigate immediately.

Thank you for your trust in Pillovex™.